Emergency Fix

48 reviews
Two powerful products to soothe and eradicate spots and ingrown hairs.

Emergency Fix contains two products in easy-to-apply rollette bottles.

Step 1: Exfoliating Tonic - a powerful yet gentle exfoliating lotion unclogs and deep cleanses the follicle, preventing infection.
Step 2: Intensive Care - a super-soothing treatment oil calms inflammation, reduces redness and discomfort.

Suitable for all skin types and can be used on the face and body.

(Please note as our products contain Peppermint essential oil they are not recommended during pregnancy.)

Key ingredients:

  • Willow Bark Extract exfoliates and unclogs the follicle.
  • Aloe Vera soothes inflammation.
  • Tamanu, Comfrey and Borage Seedoils restores and regenerates.
  • A blend of replenishing oils high in Vitamin E help to protect and strengthen the skin's lipid barrier.
  • A blend of essential oils soothe, purify and nourish.

How to use:

Step 1: Apply Exfoliating Tonic to the affected area (on dry skin) and allow to dry.

Step 2: Follow with an application of Intensive Care, massage until absorbed. Do not rinse off. 

Use twice daily or as required. For optimum results, use in conjunction with Daily Treatment Oil.


Exfoliating Tonic: Aqua (Water), Hamamelis virginiana (Witch Hazel) water, Polysorbate 20, Salix alba (Willow) bark extract, Ethyl alcohol, Sodium benzoate, Citrus limon (Lemon) peel oil, Lavandula angustifolia (Lavender) oil, Melaleuca alternifolia (Tea Tree) leaf oil, Mentha piperita (Peppermint) oil, Potassium sorbate, Aloe barbadensis (Aloe vera) leaf juice powder, Dipropylene glycol, Styrax benzoin resin extract, d-Limonene, Linalool, Geraniol.

Intensive Care: Helianthus annuus (Sunflower) seed oil, Carica papaya (Papaya) seed oil, Simmondsia chinensis (Jojoba) seed oil, Borago officinalis (Borage) seed oil, Calophyllum inophyllum (Tamanu) seed oil, Cocos nucifera (Coconut) oil, Symphytum officinale (Comfrey) leaf extract, Calendula officinalis (Marigold) flower, Aloe barbadensis (Aloe vera) leaf extract, Citrus limon (Lemon) peel oil, Lavandula angustifolia (Lavender) oil, Melaleuca alternifolia (Tea Tree) leaf oil, Mentha piperita (Peppermint) oil, Dipropylene glycol, Tocopherol, Styrax benzoin resin extract, d-Limonene, Linalool, Geraniol.

2 x 10ml

    Customer Reviews
    4.8 Based on 48 Reviews
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    93reviewers would recommend this product Write a Review

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    Filter Reviews:
      Sarah S.
      United Kingdom United Kingdom
      I recommend this product


      Brilliant product, doesn't dry out skin and clears blocked follicles

      United Kingdom United Kingdom
      I recommend this product

      Can't live without it!

      This is my second purchase from Folli and I can't imagine not using this product! I used to suffer with nasty, painful ingrown hairs on my bikini line which used to really get me down and make me so embarrassed around my partner. I've used similar products to this in the past but found they were extremely drying and harsh on my skin. I found Folli through Instagram and thought 'why not' and my god am I glad I made that first purchase! I started with the emergency fix kit and not only did it last ages (I used it at least once a day after showering), I saw instant results like never before. My ingrown hairs reduced MASSIVELY and I no longer get those massive, painful, itchy red bumps. I'm honestly in shock from how much this product has helped my skin. I would highly recommend anyone who suffered like I did to give this a try! I've now moved on to the large bottle of the exfoliating tonic as I still have some of the intensive care serum from my previous order :) Also worth noting that the delivery was super quick. I placed an order on Tuesday morn and it arrived the next day. Thank you so much, you've helped me more than you realise.

      Hope S.
      United Kingdom United Kingdom
      I recommend this product


      I’d had my first ever bikini wax and struggled with bumpy red spots, ingrown hairs and tenderness afterwards. I ordered the emergency fix as a remedy to help calm and soothe- it did exactly that! I love this kit it’s really helped my skin recover - would recommend!

      United Kingdom United Kingdom
      I recommend this product

      Sorry, it didn’t work for me

      Unfortunately, this product really didn’t work for my skin. I get incredibly sore and easily infected ingrown hairs on my legs and I found this product made them much worse, more red and inflamed. I think it just didn’t agree with my skin.


      Folli Oil

      Hi Amy, I’m sorry to hear that you didn’t get on with the product. Everyone’s skin is unique and can react differently to different products. I have sent you an email as would like to speak with you personally regarding your experience. Liz

      Chloe D.
      United Kingdom United Kingdom
      I recommend this product

      So far so good

      I've been using a combination of epilating and emergency fix for a couple of weeks and at the moment my ingrowns are as good as they've ever looked - my bikini line is the clearest it's been in years. I'm definitely going to keep using this product.